Case studies (demo)

Plausible numbers to show how we think. No real company names.

SaaS: refund leakage reduction

Problem: Refunds were reconciled manually across PSP exports and CRM notes.

Solution: Unified refund ledger + matching rules + exception queue.

Result: Refund leakage down 38%, ops time down 55%, weekly close in 20 minutes.

Time: 3 weeks

Marketplace: multi-provider reconciliation

Problem: Different providers reported payouts in different schemas and timezones.

Solution: Normalized model + daily close + standardized reconciliation statuses.

Result: Disputes triage faster by 42%, fewer 'missing payout' tickets by 33%.

Time: 4 weeks

E-commerce: disputes & chargebacks control

Problem: Chargeback evidence and outcomes were tracked in spreadsheets.

Solution: Dispute workflow + evidence checklist + reporting KPIs.

Result: Win rate +12pp, response SLA met 95%+, ops visibility improved.

Time: 2-3 weeks